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Reviews to Scully & Scully
Very unreliable delivery. I ordered 5 items on Dec 4 , two of which just shipped over a month later on JAN 25, and one was shipped JAN 18. I was not told that any were on back order, nor that delivery would be delayed. When I checked status online, Scully said in "in warehouse." These were to be Christmas gifts; when I called Dec 23 to ask if my items had been shipped, the customer service rep confirmed they were in the warehouse, which was" busy" but the items would arrive in "a few days." Mid January, a customer service manager sends an email to confirm that I received one item-- I reply informing of the absence of 3 items and noting that I had not yet received any shipping confirmation for the item she asked about. Had the manager even checked her own database? She never replied. Scully does not purport to be a bargain shop- the items I received were fine, but it is not too much trouble to notify a customer that items will not be delivered for 6 weeks, nor to post accurate status information on the "check order status" link.
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Fraud! Charged $5,968 on my credit card, refuse to talk to me. No record of me in there system. Disputing this of course.
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great unique items, though a little overpriced, but beautiful antiques and gifts.
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