Rate and write a Review for Savvy Tire & Auto Service
Reviews to Savvy Tire & Auto Service
Support local businesses! Very knowledge, friendly people here. Take good care of my entire family's cars. They have saved us 100's, I'm sure. Robert is always very helpful. We will refer them to our friends.
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Do not come here if there are still other auto repair & tire shops out there. I am serious and I repeat: DO NOT COME HERE, unless you are having too good of a day and you want something bad happening to you to balance it.
EVERYTHING here is overpriced. They charged me triple of what it was supposed to cost in other stores (I checked the price in 3 other stores around the neighborhood afterwards for the SAME service I received in this hole.). After I told them that they were rediculously over-charging me, the manager literally told me that he was not going to do anything for me and told me to leave. BTW the manager is a very cold, indifferent and irresponsible guy who clearly cares nothing about the business. Good luck with whoever it is that owns the store.
A few of my family friends heard what I experienced and they said they had been there before and they never planned to go back again. All I could say at this point is that I wish I called my friends before I went there.
They also own a car wash place, which is nowhere better than the repair. I have been there too. They made you wait for a long time before cleaning up your car. After the so-called "car wash", you are guaranteed to have leaves & dust left on the obvious surfaces. I spent less money somewhere else in Bayside for a much better experience.
In a nutshell, when you drive down LIE (Hwy 495) and you exit at Utopia Parkway, you will see there signs with a big "Savvy" on it. Ignore them and go somewhere else to save yourself from a bad day.
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do most of my oil change here. everytime come they will tell me sth broken or need fixed. plus oil change i need pay pover 100 everytime
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Went there for regular oil change and tire rotation, I called before going there, the guy on the phone told me $30 after I gave him exact year/make/model. When I got there, he changed to $35. then at the end I was told the price is $43, he said because my car used different kind oil filter. That's 43% increase over original quoted price! So what's the point for them to know exact my car's model/year/make before doing the job?? When I questioned the frontdesk guy, he said, "if you don't want, I can put the old filter back on..." That's ridiculous, I'm speechless. I don't mind paying extra, but why didn't he upfront about it?! Now I understood their business model, they give a competitive quote first to lure people in, then jack up price after taking your car apart. This garage is untrustworthy and dishonest! I actually need much bigger jobs on my car (change all struts and shocks, spark plugs and wires), but I'll never ever go back to this shop!
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DO NOT GO HERE!!
I got an oil change yesterday and found out today that they pulled off the cover under my car while doing the oil change. Because they pulled off the cover, the bolts were missing and it was dragging on the street while I was driving.
I called today and spoke to a mechanic named Gabby and he was rude and not helpful. I live in Glen Cove, Long island so it is about a 45 minute drive from my home to this place. There was no way I would be able to drive back my car with something dragging on the floor. So I asked them to come out to my house to fix this problem since I was not be able to drive back BUT THEY REFUSED COME. And kept telling me I had to bring my car in.
I asked to speak to the manager and a man named Gabby told me that the manager was coming in tomorrow and not today. I told him to take down my number and to call his manager so I could speak to him directly but Gabby REFUSED saying that he was not authorized to do so and that I needed to call back tomorrow. I asked him what time the manager was coming in tomorrow and he said that he was not sure because "he comes in whenever he feels like" (his exact words).
In the end, I told him that I was going to a mechanic near my house and was going to send them the bill since they did this to my car. Gabby said that they will not be able to pay for anything since they are not the ones servicing my car. So.....I asked him what I should do? He said to bring it in. WHICH MAKES NO SENSE SINCE I CANNOT DRIVE MY CAR AND GET ON THE HIGHWAY WITH SOMETHING DRAGGING ON THE FLOOR!
I am beyond frustrated and so mad about the way they handled the situation. They are terrible people, do poor work and have the worst customer service. I would occasionally use their services if I was in the area but I WILL NEVER GO BACK AGAIN.
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