Rate and write a Review for Saddle Brook Dental Associates
Reviews to Saddle Brook Dental Associates
been coming here since they opened, love getting my teeth cleaned, the hygienist is so thorough and really
gets my teeth cleaned! thank you for keeping me cavity free
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Great dentist office!!! The doctors and staff really care about patients. I felt like everything was explained to me and I was aware of all the details. On top of that I had implants done and I am very happy with the results. They worked out a comfortable financial arrangement with me, and I was so glad that I found them, because I never knew I could have my natural smile back ever again.
One other thing that was very pleasant in the office is that everything is very clean and they love plants. The have a huge plant in one of the rooms that keeps growing and every time I come in it is more beautiful than the time before. I give many thanks to the staff, office manager and all doctors who took such a great care of me.
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Don't ever go to this place. I don't know about the doctors but the administrative staff is completly incompetent and iresponsible and on top of that the ladies in the front desk will lie to you about the claim submission. We had a situation in which these ladies aka Provider were supposed to submit the claim for pre-authorization to our HMO and after almost 2 months of wait, we went there to check what was going on. First they were not sure about when the claim was submitted(date). Than they said the claim was sent by mail not electronically (like other providers do) and due to holiday season it might take some time but not 60 days. And than we call our HMO and our HMO confirmed there was no CLAIM/Request for Authorization filed!!! Mistakes happen (yes humans do forget) but the inability to take responsibility for the mistakes makes this place for me a STAY AWAY FROM THIS PLACE. Look the denial for such a simple mistake and imagine if a malpractice or any other major mistakes happen !?
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