Rate and write a Review for Rosella's Pizzeria
Reviews to Rosella's Pizzeria
The pizza was amazing!! TO DIE FOR!! But over the phone was horrible service! Not the ordering, but I gave them my credit card number over the phone and some worker wrote it down and used it! Had to cancel the card, Someone charged $1000 on it on a gas station in Brooklyn!!! Food is good but the workers aren't trustworthy and aren't nice at all! Always grumpy
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The pizza was fairly good. But the service and experience was HORRIBLE. I never write negative reviews because I usually try to focus on the good but seriously it was hard on this one. The pizza was alright. The restaurant was 93 degrees inside (not exaggerating, I saw the thermostat). Also the lady at the register was very rude. She messed gave my sister Coke instead of root beer and got mad at ME for her messing it up. I later went for refills and the one guy refilled it and asked her to get the second one. She tried to charge me and I said uh he gave me mine for free and she literally YANKED the drink out of my hand and said NO FREE REFILLS and walked away. Tthe guy just looked at me and shrugged his shoulders. I will not be returning.
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I love this place.
OK, their house wines (the ones they "make" themselves) are pretty mediocre. But the food is solid, and it's a fantastic place to see good music in a comfortable venue. Especially if you're old and want to sit throughout a show.
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I HAD THE WORST EXPERIENCE ORDERING FROM THIS PLACE. THE LADY IN THE REGISTER WAS THE MOST RUDE REPRESENTATIVE I'VE EVER CAME ACROSS. I ASKED FOR TWO SLICES, AFTER I PAID. I ASKED FOR CONDIMENTS, ONLY TO BE MET WITH DISGUSTING ATTITUDE FROM THE CASHIER. I WAS TOLD I HAD TO PAY. PAY FOR CONDIMENTS? "OKAY I SAID MY MYSELF....THE LADY ON THE REGISTER RUDELY TOLD ME TO GET THE CONDIMENTS FROM THE OTHER PATRONS TABLE. WHEN I DECIDED TO PAY AGAIN (WITH MY DEBIT) HER TONE WAS NOT POLITE AT ALL AND AGAIN WAS MET WITH HER RUDE ATTITUDE. I RELUCTANTLY TOOK OUT CASH AND THE LADY IN THE REGISTER WAS PURPOSELY IGNORING ME ! I CALLED THE STORE TO COMPLAIN TO THE MANAGER (FRANK) NO LUCK AS OF YET BUT IF YOU'RE READING THIS YOU NEED TO TRAIN YOUR EMPLOYEES BETTER!!! (FYI I WENT ON 4/6/2016 APROX 1:00 PM AND THIS WAS MY SECOND TIME GOING TO THAT PIZZA STORE) A LADY WAS EVEN NICE ENOUGH TO OFFER TO PAY FOR THE CONDIMENTS I POLITELY THANKED HER BUT REJECTED HER OFFER BASED OFF OF PRINCIPAL!!!! THE FIRST TIME I WANTED CONDIMENTS...THEY WERE AT PATRONS TABLE...WHEN I ASKED SHE TOLD ME TO GET IT FROM THE CUSTOMERS? WHEN I REPLIED" ISNT THAT YOUR JOB?" SHE JUST THREW THE CONDIMENTS MY WAY ! NEVER AGAIN !
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slightly better than descent cheese slices. they use good cheese and good dough but tomato sauce tastes a bit sweet. a little less sugar and more salt with oregano, and i would've gave it 5 stars
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