Rate and write a Review for Rodeway Inn Capri
Reviews to Rodeway Inn Capri
Decent for the price. The rooms are better than what you'd expect at this price point. The staff, at times, can be very rude.
Did you find this review...?
Helpful 0
Not Helpful 0
Considering it's a motel things actually aren't that bad.
Breakfast and WiFi provided for free. Breakfast includes toast, bagels, juice and cereal. WiFi is extremely decent depending on the part of the day. Usually 25/5 Mbps.
Been here for a month and a half and seen 5 roaches. Gross yes but this is the nicest motel I've ever stayed in.
If you want a really nice room for cheap get a suite. Comes with a two sized jacuzzi in room right next to the bed. The pictures of the room don't do it justice.
Did you find this review...?
Helpful 0
Not Helpful 0
To start, the hotel had cancelled my reservation when I got there because I got there late supposedly, even thought I was still within my reservation period. So i had to request another room and they ended up charging me an extra $17 dollars. Also, the hotel hallways had some weird smell. Aside from that, everything else was good. The rooms where in excellent condition and they smelled clean and looked clean.
Did you find this review...?
Helpful 0
Not Helpful 0
Room relatively clean but hallways look trashy. They charge for everything except breakfast. Ice machine charges 25 cents and some don't work. Alot of room for big rigs and other trucks at the back though.
Did you find this review...?
Helpful 0
Not Helpful 0
BED BUGS were the final straw..
This is the worst hotel I have ever stayed at. Not because of the issues; but because they deny they have issues and don't intend to fix them. I gave them feedback in hopes of corrective action; but their staff has no idea what customer service means (they may have a problem understanding english?). Overall, they are very rude and obviously trained to apologize while denying any issue that you experience has ever existed before: "you are the only one who has ever complained about this".
For example:
-They don't make you feel welcome you when you check in. It is like you are interfering with their day
-They slide things under the glass window that protects them from you and expect that you know what they want you to do with them.
-Basic items missing from the room when you check in (i.e.: alarm clocks, tea bags, bath supplies).
-Internet service not available (repetitive issue-have to go to Mac Donald's for wifi)
-Towels made from 80 grit sandpaper. (Repetitive issue, no corrective action)
-The breakfast area is the lobby and stale cereal is the menu.
-Beds not changed between occupants (happened once and they came and changed the dirty linens)
-Room floors not cleaned properly (they use sweepers, not vacuum cleaners)
-Rooms have smell/odors (repetitive, they just change your rooms)
-Smoking allowed in hall ways and exit areas ( hallways always smell)
-BED BUGS on my last and final stay (denied they have ever had BED BUGS). Perhaps if they had payed attention to all the prior feedback from me and other customers on dirty rooms, they may never have had BED BUGS. The "manager" allegedly Mike from India, who spoke very poor English, was upset at me when I showed him the BED BUG BITES. He actually was well aware of the problem; but denied ever having them in the hotel. I have since read many reviews about this hotel and saw that I should never have stayed there to begin with. My bad......
-The only good thing about the Rodeway Capri motel was their maintenance man. He should train the staff.
Did you find this review...?
Helpful 0
Not Helpful 0
|
|
|