I have frequented the Rite Aid in the Soundview shopping center on Shore Road in Port Washington, NY for the past three years without incident or complaint. Today on the other hand was quite the uncomfortable experience. I walk in for the sole purpose of picking up medication. I walked straight to the pharmacy pick up counter with my 13 year old Italian greyhound tucked in my arm as if I were holding my baby. I understand that NYC forbids dogs of any kind to enter establishments that serve food. I was unaware this applied to drug stores as I have seen people bring their dogs in at various chain drug store locations. Here's where the fun begins... A Rite Aid employee began to viciously harass me in the store as I made my way over to pharmacy. I kept going in fear he was going to become more aggressive. He was yelling to me to take the dog outside. Then he stated, "Either leave IT in the car or leave IT outside!!!" I turned to him and asked if he would leave a child in the car or outside. It's December mind you. This unruly individual was at this point invading my personal space and harassing me in a threatening tone. I asked him to move away so I can purchase my prescription. He finally moved only five feet away from me and began texting with rapid speed. The pharmacist approached the counter. She was lovely and helpful. She looked at my dog adoringly who's name is Gaston. I asked if I can have my prescription before I get arrested by this lunatic. She smiled and retrieved the prescription and the whole transaction took all of 1 minute. I then walked out.
I am a law abiding citizen and involved in the community as well as being a health care provider for the North Shore LIJ Health system. This type of aggressive behavior by a Rite Aid employee is offensive and unacceptable. What if my dog happened to be a certified therapy dog?? Did he ever think to ask first?? No, that would make him somewhat intelligent. Instead he was discriminatory. I will make certain that everyone in the community becomes aware of this individual and his intrusive actions. I ask administration to implement better customer care training methods because that was a very sad example. I will be taking my business else where.
Sincerely, Annoyed.
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