Rite Aid Pharmacy

Don't have experience with the pharmacy but actual store needs to restock more often and offer better prices.

I shop their frequently, other than the lines sometimes being long the service is usually good! I had my first prescription filled their yesterday. He said a half hour, and it was done within a half hour.

Very bad pharmacy takes very long to get anything done with these people. The store is well stocked and has clean products but the people that work there are horrible, very unsympathetic, and downright mean.

never going back there again.. went to dropped off my son's script and they said 1hr turned around and they continued talking and exchanging their holiday gifts.. I walked away after observing for more than 5 minutes that no one was waiting, during those five min, they didn't touch the basket where they place my slip. I was bother by this and told the manager. I was not happy knowing that it was going to take an hr and there were no one waiting.. I left and came back 2hrs later. when I gave the name she couldn't find it.. she went to the side and saw the script was still in the basket.. then turn to me and said its not ready five more min... WTF.. I didn't say anything and walk away to the front of the store were I spoke to the store manager again. She couldn't believe they didn't have it ready.. she said don't worry I'll talk to them. So I left the store once again. Came back ten minutes later the lady at the register tells me they couldn't find him in the system.. (Really!!) but they stil were able to fill out the script.. that was some bullshit.. either way I continue staying quite didn't say anything to them.. As I was about to leave they call another customer that was waitin and the cashier asked her were you waiting long? she said, yes.. then the cashier responded really loud.. you see she was waitin long and didn't complain.. that was the cherry on top.. She was directing the comment towards me... This people are not proffesional and have no idea what customer service is all about... they need to be retrain or just simply don't work were you need to deal with people... NEVER GOING BACK THERE AGAIN!

Dropped off prescriptions for my husband and myself and when doing so I made it a point to tell the lady taking them that he was covered under my insurance. I left my phone number which was written on all 3 scripts. I was told it would be an hour. Okay I get it, its busy no problem, I asked if they would please call me when they were ready she said of course. I just called way over an hour later to be told oh yes Mrs. Your script is ready but we didn't fill your husbands because we didn't have his insurance info. REALLY? NO SERIOUSLY I gave you my phone number. You couldn't call? WTF.