Richmond Lock and Key - Locksmith Staten Island

We used Richmond Lock & Key to change the locks on our new home. Their service was friendly, fast and very economical. We had an unexpected issue (left by sellers) with our storm door that they were able to rectify on the spot. Highly recommend.

Mike and his team were extremely helpful, knowledgeable, and nice to customers, and get the job right done the first time.. Besides that, he finished with my duplicate car key in ten minutes by coming out of his shop with a computer.

Excellent service. I lost the key to my vehicle and the person went out of his way to find the code; stayed in touch consistently and I got exactly what I was looking for. No other auto locksmith in the city was able to help me.

I encountered an ignition problem with my car on 5/20/15. My mechanic referred me to Richmond Lock and Key for resolution to the problem. I entered the facility and met with Mike who explained what the problem was and what needed to be done to resolve it. He also explained it would take time to work on it and made me as comfortable as he could while I waited for it to be fixed. He estimated the cost and was confident in his approach to solve the issue at hand. I was glad to have been referred to this business since after this experience I know they are efficient,knowledgeable and truthful in their dealings. They helped me as quickly as possible even though they were also attending to appointments,phone calls and walk-ins like myself. They were polite and answered all of my questions. I also noticed how they were also courteous to anyone who called or walked in while I waited for my car to be fixed. Excellent customer service is a lost art today BUT this business still excels in providing excellent customer service while providing excellent resolution to the problem. I walked away feeling confident that they are fully knowledgeable in all aspects of this field of service. I will use this business again when needed and will refer family and friends when asked .

Best Locksmith in Staten Island by far... Had in home work done many times, from deadbolt locks, Charlie bars, ect.. The instore service is also great, never had to bring a key back because it wasn't cut right.. Very reliable, friendly and reasonably priced... Tried other Locksmiths on the island, and none came close to Richmond lock and keys service.. Highly recommend!!!.. Thanks a Lock for your great service