DO NOT TRUST THESE PEOPLE WITH YOUR HAIR.
Consultation
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I came in to touch up my platinum blond color and get a haircut. A few days before my appointment, I was required to come in for a color consultation with Tanner, who specializes in platinum blond. He said that my hair was in great shape and the color would be no problem.
The result
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My hair is GRAY WITH BLOND SPOTS EVERYWHERE IT LOOKS LIKE I HAVE A DISEASE. Not exaggerating, I think a blind five year old would have done a better job than these people. I paid $600 and I am now forced to either wear a bag over my head or fix it at home myself (because I sure as hell ain't letting these people touch my head EVER AGAIN). As for the cut, it at least looks like it was done by a professional but it was absolutely not what I asked for. I showed her a photo of a cute bob haircut and she gave me a short short short pixie. I specifically asked not to have a pixie because I had one last year and felt it was too short. The sides are so short they almost look shaved!
The worst thing is, I could tell by the way the colorist was looking at me that he KNEW he screwed up. And yet he didn't immediately try to correct it.
TL;DR Do not come here unless you want to sit in their salon for 5 hours (not kidding) and come out looking like a diseased old man for $600.