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Called to question my bill, a guy answered and transferred me to " the front desk". .. ??? The line went blank and no ringing. Called back 3 times, the call went directly to answering machine. After about 30 mins., I called back again, a nasty girl answered, I guess they searched already the phone # as shown in the caller ID so when she answered, she already know what to say . Nasty staff !!! Not so helpful.
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It has a cool vibe and the yellow machines really psyche you up. But there are mirrors, mirrors everywhere, how can people lift anything while staring at themselves in a mirror? It's disorienting.
The floor under the squat rack was sloped in a funny way, it was all so bizarre, I felt like a noob and totally out of my flow.
Please take the mirrors down.
Otherwise, a good gym with chill peoples.
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I went to renew my membership for the 5th year in a row. The worker there did not know how to renew my membership and thus called his manager on the phone. After he was done with the manager he gave me the price for the year which was higher than last year. I asked that he call his manager as I wanted more information as to why the price had gone up so much and was told the following " Sorry, I do not want to bother my manager further" Needless to say they just lost a customer and I will be going to another gym now
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very nasty staff..Mr. clean (the manager) has no people skills..and practically threw my change back at me when I payed my monthly instalment by cash..but THE WORST... is this ONE FEMALE (that for respect I won't include her name) that looks like she is on steroids. Not because she is so buff, but because she has a mean and tough looking face. She likes to intimidate everyone by walking around like she owns the joint. She yells and CURSES constantly at her employees..but like yells yells!! like "CARLOS WHERES THE #$%$ MOP!! DAMNNN" and also at the clients for not putting their weights back ( and not a friendly reminder but PUT UR SH@$ back!)...45 min before the gym closes you hear her voice in the intercom every 5 min reminding us to get ready to leave and to finish your workout NOW....and she starts kicking everyone out 15 minutre before closing...she goes to peoples workstation 5-10 min before closing and literally tells them to stop working out in the middle of a set...
You really can't workout in peace with her there...she is always in a bad mood and shows it...totally destroys the atmosphere in that gym. my little brother doesn't even want to go back there because he is scared of her...she reminds me of sheeva from mortal combat (the 4 arm female version of goro) not to disrespect this employee but she tends to get really out of hand. I love all retro fitnesses locations (secaucus, fairfield) they've held to their standards...The one in belleville is a disgrace though.
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This gym is horrible! Rude people, outdated machines, dirty machines, at times you can't even find a wipe to clean machines, dirty bathrooms, no one cleans machines after use! This is ghetto as a gym could get... On and to top it off staff has attitude problem, and extremely overcrowded good luck finding a machine to use
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