Reservoir Restaurant

Delicious Italian staple of South Orange. Pizza is incredible. Huge portions. Best dishes include chicken murphy and zuppa di clams with white sauce

They are family make everyone feel welcome

Very bad experience with service. We arrived at approximately 6pm on Father's Day. Waited for around 20 mins for a table. So, we looked at the menu for around ten minutes without anyone coming to the table to check on us or anything. That was the first flag. My hubby wanted to leave just because of that. We chew the fat with the two gentlemen sitting at a table next to us.So finally a gentleman brings us some french bread, and five minutes later the waitress comes in and takes our order. We talk with the guys and they leave and two females come in their place and sit down. Approx 10 minutes later, we over hear the waitress ask them if they ordered shrimp, they reply yes. Ten minutes after that, here comes their plates. So now, we have been there waiting for our food about 45 mins after we've ordered. Waitress comes to us and says "oh, they've run out of shrimp and they were peeling them when I left". REALLY!?!?!?!? And the two ladies who came 45 minutes AFTER us are enjoying their dinner already??????? And I am waiting for peeling shrimp????? So what is that about? An hour and forty five minutes after we've arrived to eat we pay for our salad and start to leave and unbeknownst to me, my husband tips the waitress $10!!!!!!! I'm like, FOR WHAT?!?!?!?!?!? We needless to say will NEVER return, I wouldn't care if Gordon Ramsey was cooking the food himself! Sux.

The food is great, but ever since Cheryl left…( I think that was her name, older woman with glasses and a great smile,) the service has been sub par. If there is a delay in the order, which is usually the case, the waitress doesn't bother to touch base and to inform you. On a couple of occasions I've come in and sat down and had to wait 10 minutes just to get a menu. If there is bread left over the waitress doesn't bother to ask if she can wrap it for you, she just dumps it in the garbage.

On the plus side the food is excellent and the prices are right. I guess you can't have everything.

HUGE disappointment
unkempt. dirty napkins, etc on floor.
inattentive.
i knew it was sub par when they brought out the table bread and NO OLIVE OIL. just the plain ol' butter like you get in any ol' joe shmoe diner. LAME. luckily, the next table over, which apparently had not been FULLY bused, had a bottle of olive oil and shakers of oregano and red pepper flakes... so, we snagged them and were able to dip our bread in something tasty. i'm sorry, what kind of ITALIAN restaurant worth a hill o' beans doesn't offer olive oil with the bread?
we felt forgotten. but the big giant table of an obnoxiously loud family got PLENTY of service. must've know the owners, cause... oh yea... the owners went by and chatted with them. WE, on the other hand, had to get the waitress from another table to get OUR waitress to come by and refill our drinks. WE were practically invisible. which is too bad, cause my parents are here from outta town and were really looking forward a nice italian dinner in a real genuine italian restaurant.
anyhoo, food: nothing special... AT ALL. sorry.
i'm sure the owners are nice people, but come on... i've been wanting to try this place forever. boo.
call Restaurant Impossible.
or at least, watch the show.