Garbage. We purchased insurance so they would fix our flats for free and not be responsible for any costs incurred. We got a flat on the upper west side and were told it was too far and too dangerous for them to come help. They told us to go find a bike shop. Pretty amazing. Avoid these jokers at all costs. I have no experience with other rental companies in the area but I would suggest any would have to be better than these guys. There is a reason these clowns are cash up front only...
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