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Reviews to Red Lobster
Very bad customer service. They told us to wait 20 minutes and 50 minutes after I approach the front service to ask why the delay. They said that we were called and we never left the place. After waiting for a long time the server took our order and then came back 10 minutes after saying that the order that we made could not be served to us because it was Friday and they only serve it from Monday to Thursday. I called a manager and she did nothing. Basically she apologize for the delay and for the miscommunication of the server. She did not even try to accommodate us nor try to compensate their Horrible service.
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Frozen chicken cutlets, is one thing but to clearly reheat them in the microwave to where it was completely inedible, is unacceptable. Our waitress was very attentive and it was clear that she was writing and repeating our order. It is a shame when the kitchen staff lack attention to detail, they had to make a new order which took forever. I also had asked for extra sauce and they seemed to have overlooked that as well. This was just last night, Sunday 1/31/16 & no the restaurant was not busy at all. Fyi...the carpeting was filthy.
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Service was ehhh, and the food was not that great. When this place gets full its a madhouse, and that its full doesn't necessarily mean that the food is good. Would visit Red Lobster again but not this location.
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We went to have a family dinner and ended up sick from the food. My 5 year old son got bitten by fleas, yes FLEAS! Imagine that in a restaurant. The food was bad and the service worse.
Please don't waste your time and money.
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“Our Second Red Lobster”
Questa recensione è stata tradotta dall'inglese con traduttore automatico Info Mostra traduzioni automaticheSì No
After we tried Time Square's Red Lobster we looked for this other Red lobster close to our hotel.
I must say it was a bit difficult to find, but we wanted it and we found it.
It confirm all good food we already had in the other restaurant of the chain.
Very tasty garlic shrimps and Mahi mahi. Unfogettable the roasted Maine lobster with crabmeat.
Very glad of the draught beer (Miller if I remember well)
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