Red Eye Cafe

Unfriendly staff!!!

Loved coming to this place until we were unwelcomed one Monday afternoon, by not only a worker, but a patron as well. If i am not mistaken, i believe kids are welcomed here, although we were treated as the opposite. I normally come here with my fiance in the evenings, but this day was different, we brought his sister and niece (2 years old), and just wanted to grab a quick coffee, it was 3:45 in the afternoon, they close at 5:00. Instantly we were welcomed by the "boy" at the register when i walked in (Monday, Jan. 18 to be specific) (i refer to him as that because that was the way he acted) with him saying we are not serving food. I then replied saying that we were just here for coffee and to sit for 10 mins. He then tells us it's going to be a 25 min. wait (on a Monday at 3:45?!?! OK!), mind you an older lady was just getting up, and there would be space for us 4. My niece was not running around or causing any disturbance, but i could tell the "boy" was annoyed that we were there. There was a spare table (clean) next to the other table, where my fiance took my niece to just sit, and the "boy" then proceeds to mutter under his breathe (to the customer mind you) that "these f*****g people are deaf and don't listen", because he supposedly needed to clean a clean table! Of course my sister in law heard every word he was telling the customer. Oh and of course the customer was laughing about it. This is any way to treat paying customers at your store?!?! This was uncalled for, and of course my sister in law told him off, and we walked out. I am very disgusted and disappointed as this was one of my favorite places for coffee, and to be treated that way, as other patrons were enjoying their meals was embarrassing! But to top it off, the "boy" engaged with the customer, making a spectacle out of nothing. We just wanted some coffee and to sit for 15 mins. He acted like we came in there at 5:00 when it was time to close.

Word of advice to the owner, train your employees on customer service!

The wife took me here for our date for my birthday. Everything we had was great. Their mocha was awesome too, I was very impressed and will be a repeat offender there...I mean repeat customer! :)

Love that place. Great food, location, coffee and desserts. Cute little café with great atmosphere. One of my favorites so far in Montclair.

Very nice lunch at Red Eye Cafe. I had the grilled chicken with mozzarella and pesto on a beautifully toasted bread. Coffee was delicious, service great. What else do you need for a nice lunch?

went in at 9pm on a tuesday night to get some work done, hours listed r til 11, at about 10:05 one of the employees approaches me and says 'we're closing up' to which i gave the 'bulging eyes and raised eyebrows look towards floor' and just said 'ok' and left, obviously the young hipster who said this didn't own the place, disappointment, change your hours or dont post any if u want to operate as such, anyway skip it, theyll ask u to leave to close early if there arent that many customers inside. abysmal experience. never again.