Raymour & Flanigan Furniture Store

Try actually purchasing their furniture and having insurance placed on all items and then when we actually had an issue with our almost $3,000 sectional sofa their tech comes to our house with bullsh*t fillers to fill in the cut holes in my leather sofa nearly all the pieces were damaged and then the tech tells me he has to spray paint it with a can of car paint type spray, inside my home. My other issue which was one of the recliners wouldn't close with ease you had to force kick it in to close, he stated that problem wasn't on his work order so he couldn't do anything about that. But when I call the woman tells me its in their system. So after arguing and not wanting the tech to spray paint in my apartment due to my 3 year old daughter being home with me I finally said ok just fix it and that I'll put some fans to blow out the air and then I started to take pictures of the damage on my sofa and suddenly they said they didn't want to fix it anymore that they will take a look at the pics the tech took and then get back to me with their decision which came around 4:41pm. This serves me and my wife a lesson with this company and the $7,000 we were going to spend next month to furnish our 2nd apartment so we can rent it out. So please to those thinking about walking into one of these so called Nice Name Brand Stores, I was treated better at Bob's Furniture store when my brother in law broke the arm rest of a $600 3 seat sofa that i purchased back in 2013 and only had insurance for 1 year...With Raymour we paid for 5 year protection and this 1st and only damage happened after making our 2nd year having this sofa...SMH

This store does not even worth a single star. They are different guys once you pay them.

they promise to much and when you received garbage furniture then they don't give a dam that you have to deal with costumer service. i call the store back the sales rep says i have nothing to do with it
ripoff store and Company

Very nice absolute fave

The folks working on the shipping dock were very polite and helpful as I was picking up some furniture. The store sells good quality furniture at reasonable prices. The staff working there is experienced and helpful. I'll go back there again.