Rallye Acura

I have been a customer of Rallye for over a decade and just leased my 4th Acura with them. This is a testament to the high caliber of service, quality and respect that you receive. The atmosphere is pleasant and inviting - the bagels and coffee are an added treat :-). I have yet to have an experience in the 10+ years that was less than ideal. In fact, with the most recent blizzard, my new lease delivery needed to be pushed up a day - Chris P came in several hours earlier than his shift to accommodate me. Go experience for yourself.

Took my car in for service and when I got it back the car didn't feel right. Wasn't sure what the problem was until a few weeks later when the car just stalled on me. When I called Acura they just disregarded my problem and stated they are not responsible without doing any investigation. They asked me to spend money to replace the battery to even start the investigation, appears they are more interested in profit then customer satisfaction. So I took it somewhere else. When I took it to another mechanic they discovered the problem was with a stripped bolt that was removed during my repair, confirming Acura's technician's mistake. This caused more damage which I had to pay for. When things go wrong based on my experience they will try to walk away and not put any effort to help. They need better technicians or have better quality control measures.

My wife and I were looking to replace our PASSAT. Although the car was a pleasure to drive, everything else was an issue. Our considerations were focused on Japanese cars: Lexus, Infinity and Acura. At Acura we felt no pressure what so ever. My wife went three times for a test drive. Mat was amazing, always with a smile. He listened with great deal of attentions as what we were looking for and explained in detail what every model featured. He gave us all the privacy we needed during this process. To close the deal I did not have to be on location. On delivery date everything worked as a Swiss watch. I would gladly recommend Mat to a friend.

would like to thank your company personnel at the sales department for their excellent support. Your customer care executive, Danny took care of Me

I was very thankful that danny explained needs best. He is a true professional. Please accept my gratitude towards his and your customer care staff for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence. I would especially like to commend Danny for his professionalism and superlative skills.

As a long time Rallye customer, I appreciate Danny Park's professionalism and experience. Danny helped me into another Acura MDX and he will continue to be my go to guy for excellent service and value. He continues to treat me with respect and makes me feel like a childhood friend and valued client. The all around quality of Rallye continues from the sales department and service and now I had the pleasure of learning about all the new fun functions of the 2016 Advance from Chris Poggioli. Chris was professional, courteous, thorough and patient in teaching me about the new technologies. I look forward to many more future Acura vehicles from Rallye.
Thank-you Danny and Chris and the whole Rallye team.