Rahway Auto Body & Fender Works

I was recommended by someone and my experience did not go like I had planned. I dropped my car off and they said it would take 5-7 days. Over two weeks went by and my mom had to stop in to find out what was taking so long. It turned out that my car had not even been touched and their excuse was that they were waiting for the insurance to come in and look at it after I told them twice I was paying out of pocket. They then told my mom they would get right on it and it would be ready in 3-4 days after she had to speak with them. The whole thing could have been avoided if they would have did their jobs in the first place. The owner has been around a long time but there is no reason to keep someone on edge like that, especially during the holidays.

you could not find a better place to do business with. friendly and professional.

I did not have a pleasant experience with Rahway Fender and Body Works. They never called me back when they said they would and when I called to check on the progress of my vehicle Charlie (owner) was rarely there. Charlie complained to me about the problems he faced with my vehicle. He said my vehicle would be done in 5 days but it wasn’t finished until three weeks later. They also lost my front license plate and drove my vehicle which had a full tank of gas when I dropped it off and received it back with a quarter tank. I was given the “parts are hard to get” runaround for the reason my vehicle was not ready. To their credit they have been in the business for a very long time.