Luckily I never had an account at this moronic bank. Unfortunately my deceased mother had an account at this sad excuse for a bank. Shortly after she passed away my brother notified the branch manager, Greg Saint Jean and provided a death certificate. As the months have gone by we have gotten major run around with lost paperwork from this bank to close her account. The manger has stated that he has sent the forms to close her account several times, uh no. The final time this moron sent it, he used the wrong name! Luckily my mail carrier was smart enough to recognize the same last name. These imbeciles also lost the copy of her death certificate my brother provided! Of course this manager refused to accept any of the blame. Thank you for making me appreciate my bank, Chase all the more.
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