Needed road side assistant for a tow, this tow truck company never came. Every single time I called to check on my status of the call, they kept telling my insurance company as well as myself, that they will be there in 30 minutes. Every 30 minutes, I would call back, they told me "another 30 mins". I put in the call for a road side assistant at 4pm, at 9pm they STILL haven't showed up. They are supposedly located on Remsen Ave but my car was disabled on Atlantic Ave/Ralph Ave, they were ONLY "30 mintues" away, and never came. When I called them back the 3rd time, they told me "they are looking for a driver"; this is after the fact that I've been sitting for 3 hours. Plus they tried to squeeze more money out of me by saying "they have a mechanic on site" AFTER I told them I needed to be towed to my own mechanic as my destination. I felt that since I didn't go with "their mechanic", they CHOSED not to answer my service call. Worse tow company ever, they are unreliable. I would NEVER recommend to anybody.
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