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Reviews to Public Storage
Very educational I would say. Very fast & conversational. Besides dealing with my order Stephanie, talked to me about things & her communication skills are great in making me feel welcomed! The facility seems very clean & organized. I love it so far, I will keep my business with you guys !!!
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Came to rent my space today, Lidia provided excellent service and was very courteous! Very pleased!
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First time dealin with storage and Lidia made the experiance easy and smooth. Excellent customer support
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I just rented a storage unit at this location, and thanks to the Property Manager, Lidia, it couldn't have been easier. She was professional, courteous, knowledgeable, and patient. She went out of her way to make sure that I was satisfied with the location and size of the unit.
The facility is well lit and secure, except the front gate needs to be repaired. I would definitely recommend this storage facility.
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We’d love to share our wonderful experience with Yonkers Public Storage this past weekend. We picked this storage in Yonkers as it is close to our new home and made a reservation online the day before the move. One of the employees (sorry don’t have her name) of Public Storage called the following morning to confirm the reservation and advised on the required check-in procedures and timings.
We packed our stuff in the apartment in the City and despite our best efforts, got caught in traffic - maybe partially attributable to road blocks for the UN General Assembly. Eventually, we arrived at the storage facility at about 5:45, and even though it was past the check-in time, Stephanie went out of her way to complete the paperwork, do the walk-through of the facility and show us several storage units. As a result she ended up staying beyond her regular working hours. Had it not been for Stephanie's customer-oriented attitude, we would have had to leave the rental truck full of our belongings overnight and take extra time off from work next day. We were very pleased and impressed with Stephanie's professional approach and friendliness. We feel that Stephanie is an employee that could serve as a role model to others and is undoubtedly a great asset to the company. We also found the facility to be very well maintained and secured. We are comfortable to have out belongings stored with Public Storage and will recommend Public Storage to friends and family.
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