Prime Home Health Services LLC

Yes i spoke to a lady name Shatell an she was so nice an professional not like the other lady was rude an hung up on me so thank you Shatell an keep being nice

This agency offers just promises. I'd suggest to never deal with these rude unethical people.

Should be ZERO stars! Very unprofessional, rude and never returning calls. The case manager I was working with, Elena, russian, was a MONSTER! She hung up the phone on me while I was talking asking her to give me the 10 hrs help for my mom the way the person who evaluated my mom recomended. She said that she will call me whenever, after she will talk to her supervisor, but she never did. She was rude and extremely unhelpfull.
My mom supposed to have therapy and help at home from when she was brought from the home care, but few days passed before I got the help and the therapist called. I had to take days off from my job to care from my mom because they will not do anything.
Stay away from them!

MB from Brooklyn

the worst agency. unqualified, uncaring staff who shows up at the house of the patient at their own convenience.