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Reviews to Pottery Barn Kids
Great store. Shopping place for kids. Good quality stuff.
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Horrible experience with Pottery Barn Kids customer service. Placed an order and they ordered a wrong item. We tried cancelling the order within 15 mins of the purchase time and confirmed that our order was cancelled successfully. However, we never received the cancellation email that we were confirmed to get it within 4 hours of window. Called next morning and re-attempt cancelling the order again. Now we got the shipping confirmation email. This is a joke.
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Both my girls have Pottery Barn backpacks. Their backpacks are amazing cute.
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