As an experinced person using Port Authority Bus Terminal , there are personal rules you should know.
-Around morning-afternoon time schedule, ask the employees who are wearing their NJ Tranist Uniform or in the Customer Service Booth if needed information for directions .
-At late evening schedule 11-2am , if having ticket trouble , try asking the ticket booth and do not listen to staff who says " The bus accepts credit-debit-cash-or receipt. " They only accept tickets purchased originally from the actual NJ Transit Machine.
-If having trouble with luggage , try the best you can . True helpers are willing to help , False helpers are willing to get offered . You should tell as soon as they "ask".
-Do not offer money easily to those who stay at the ticketing or main floor saying they need 3,5,10 dollars more to go to New Jersey or Boston or Philadelphia. You know when a person needs the right help.
-Lastly , always look at the bus schedule machines . They show the gate number and the departing time. As well as if you consider the schedule , download the Transit app . Look and follow the direction boards . Hope it helps .
Thank you and have a beautiful day !
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