Definitely Read this.! Customer service at it's absolute best! Ok...so it's very late on Christmas Eve and I was having no luck finding a florist to get flowers to my girlfriend. I could not be with her and her family because I was away with mine. I called 4 different florists in the area and most shot me down with out even saying good luck or sorry. Just " no we're closed" to late" ect.. Janina , from PJ's on the other hand answered the phone ( which was forwarded to her cell by this time) She was so nice on the phone and actually got out of her car and went back into the Store to get my order done and delivered. Needless to say if wasn't that big of an order but she did it because that was what she felt was the right thing to do. By the way she was late for her dinner celebration because of me I'm sure. I will always use this florist now just out of pure principle. It shows a hight level of integrity and dedication to the customer. and.... My gf also adored the flowers....
thanks Janina! We'll be in touch again soon. Pat
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