Pizza Hut

Orded food, pizza was cold delivery guy forgot my sodas which it's understandable no one perfect but when you tell me your going to get them and never come back that's messed up. Never again will I order from here again

If I could give no stars I would. I ordered 5 pies and 16 wings and paid extra for 3 Blue cheeses. I waited an hour and a half for this all to be made and walked a few blocks to pick it up. I almost walked out without my soda because the lady in the front forget it in the order. She was taking her time trying to do something as simple as process my payment. When I got home there was no blue cheese for the wings, & I paid $65 for my order so I would expect it to be correct. I called and asked if they could send someone to deliver the blue cheese because I was home with family, which is why I ordered so much food, and it was an inconvenience for me to leave again to go pick it up. I was maybe 3 minutes away from them. The first lady on the phone told me it would be an hour & a half for them to deliver 3 BLUE CHEESES ! so I requested to speak to a manager, who assured me someone would be here in a few minutes. 35 minutes went by and there was nothing so I called again. I was passed around, put on hold for over 5 mins each time, and hung up on about 7 times. I got so upset and requested a manager & to not be put on hold because I was sure I would be ignored anyways. In this hour that I was calling over & over and being ignored, the driver called me to ask for the address to bring the blue cheese, which I provided to the manager who assured they would be here in a few minutes, over an hour ago. I said no, after more then an hour of my wings sitting out, we didn't want to eat them anymore. Finally, a manager spoke to me and I requested a refund for the blue cheese and wings that we did not touch. He then offered me credit for my next order ... WHY WOULD I NEED CREDIT TO A PLACE I HAD A HORRIBLE EXPERIENCE AT & WOULDN'T WANT TO ORDER FROM AGAIN? I thought that was the silliest offer ever. I turned the offer down and told them I want it put back on my card & of coarse I was on hold for another 10-15 mins for such a simple procedure. I don't know if its new management or that the workers truly could care less about their jobs but how hard could it be to provide good service at a pizza place ? Their not selling gold .. Completely dissatisfied.

My fiancé and I went in for a sit in. The waitress was already in a bad mood which is understandable but gives us attitude when we cant hear her asking certain questions because of her accent. I even offered to speak in spanish and she got offended. I asked for half meat lovers and half just cheese because my fiancé doesn't eat meat, she brings out the whole thing in meat and bitches at me because she thought I said otherwise. As a waitress you should doublecheck the orders and make the customers feek welcome. This place is a joke.

I live near by and always order there or even sit in.... what i saw tonight at 8pm was unacceptable and unprofessional there were only one girl working the place was dirty... and the 2 cashiers (it appears they had relationship) were kissing in front of people in the corner where it seems the camera on top doesn't catch them also the phone was ringing and no one was picking it up... but that's not all there were another couple doing the same thing inside the kitchen!!!.... you call this a customer service? cannot they wait until they get off work.. but kissing in front of the people?? that's very stupid thing to do.. where is the manager or the supervisor??? this place is getting worst to worst.... i would fire all of them and hire professionals... or at least some who are really working and not playing around... those who are working right now they don't care they are high school students.... i will call the manager and report this too... because this is bad for the business and if manager does not do anything ill call the pizza hut management.... fire all of them...

This place is dumb! The service always sucks... and dominoes is right down the block further away from my adress and they deliver to me. But Pizza Hut that is closer doesn't? But they will go the 2 miles towards jersey city... please explain that one to me?