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Honestly, Pizza Hut is my favorite pizza chain. However, I have to write this bad review for the Fair Lawn, NJ franchise. My experience was absolutely horrifying. The store manager has no respect for her customers; it's appalling. I am at a loss as to how she ended up with that position. I searched on the website for the store that would deliver to my house. The website gave me the Fair Lawn location and phone number. I called to place my order and she would not take it. She said they wouldn't deliver to my house even though her store is assigned to deliver to Paterson. She was very rude. She wouldn't do anything to help me out at all. She wouldn't even let me speak and hung up on me. I've never had such a bad experience anywhere, especially not to the point where I've felt compelled to write a bad review. They really need to work on their customer service skills. I ended up calling corporate and they were more than helpful.
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Ordered 2 pepperoni and got 2 cold cheese pizzas. They never asked for our name or room number so had to wait in lobby for them to arrive. Will not be ordering here again
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I do not understand why or how anyone can mess up orders when its on a screen in front of your ugly face.. "Signature recipe" just like how papa pizzahut used to make it in the old country... I will never go to this place again.
I ordered a big dinner box today (3 medium pans) I drove through the "snow" which is hardly an inch and its melting to get the box which was 30 dollars due to the toppings.. Came home to see one of the pizza's is missing the most obvious topping in their "restaurant" spinach leaves and red peppers. I call to ask for another pie delivered he tells me the delivery driver won't be there due to snow for another 2 hours. How does a tiny pizza hut on one of the busiest streets in fair lawn not have a delivery driver when the snow hasn't even accumulated to an inch? Thanks for Double the inconvenience and none of the service... I highly suggest everyone to never eat from this crap hole again. It should be shut down for how dirty and how terrible the service is. Chris the manager says whatever he can to avoid doing his job. Maybe because he's a manager at a pizza hut. There's a dominos 100 ft away Or you could order at any of the other REAL pizza places in town.
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Worst experience at a Pizza Hut EVER. Please stay away from this place, PLEASE!
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Pizz pore attitud. They have really really bad service and they are dirty people that don't have there long hair back I walked in and a girl had skinny jeans on and a short cut shirt hair not put back. A guy was out back having a cigarette with the back door to the kitchen open. They all just have a pizz pore attitude and don't care about anythin. THEY SHOULD BE CLOSED DOWN.
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