Pinnacle Urology: Luangkhot Robert MD

I was referred by my family Doctor to this place for urology, the receptionist (a girl) made an earliest available appointment date which was 3 months later (early April). She called me the day before the appointment date saying that Dr. is out of office for a week, and i couldn't come tomorrow. OK, you should of know the Dr.'s schedule more than one day early, shouldn't you? OK, re-schedule my appointment a couple weeks later, she told me the date which I didn't write down cause I was driving that time, (my mistake)... and I mistaken it as 2 days later than the re-schedule date. Ok, I called back that day and she said your appointment had passed, rude, rude, rude voice over the phone.. come'on, All clinic Places do call their clients 1 day prior to make sure that patient is coming next day, why not you? She even asked me if I am driving this time(making fun of me for not remembering my appointment?), and making sure I write down the new appointment time, which is next week! why not 3 months later this time? Com'on, give me a break, if you don't like your job, please Quit!!