Phil's & Sons Pizza

Great food clean old fashioned pizza shop

hated their service,took 10 mins to line up and another 10 mins to actually get my pizza. When i got my pizza is was cold . WORST SERVICE EVER =(

Don't listen to bad reviews about this place! Phil's has GREAT pizza and dishes! Try their garlic knots, grandma and margarita pie, gnocchi and lasagna!!! I personally recommend those :)
Always friendly staff, just think ahead when you order since they may take around 45 min. But believe me it's worth the wait!!!! :D
I hear people over and over again recommending great pizza in NY, when I give them a try I think that phil's is better!
Enjoy :D

I've ordered from them many times and they have consistently taken over an hour, sometimes up to two although they are less than a mile away. I always tip generously and am cordial. Their food is mediocre at best, but always reaches me cold. The only reason I order from this place is because of their close proximity and range of items offered. This time is where I finally draw the line. The 1st time I called to inquire about the wait, the woman that answered was clueless, dismissive and indifferent, giving me the old "it'll be there any minute now". The 2nd time was to notify them of the missing items from my order and got put on hold for 10 minutes, to which they then said "oh the delivery guy forgot to take it with him". Shouldn't your staff have realized that there were orders sitting around when he left and all orders got fulfilled if that were actually true? So when I called up for the 3rd time frustrated and to cancel those missing items, I was told I don't deserve an apology because of my attitude. The manager then proceeded to lie about the time they received the order which I placed at 4:13pm, but received at 5:40pm. He said they received the order through fax at 5:14pm, but when I called at 5:20pm the woman that answered had no idea and then finally said it had left a long time ago. He continued to berate my concern as an industry professional and customer and mockingly offered a manager position. Overall, this place is only good when the food isn't cold and they actually adhere to their delivery estimate of 30-45 minutes, thereby avoiding any nightmarish interactions. But in truth, the level of arrogance and imprudence the manager has displayed pared with the imbecility and negligence of the staff proves this establishment is nothing but an unsavory run-of-the mill pizza joint posing as a restaurant. A dime a dozen, next time I'll be walking down the street to get my pizza fix.

listen to this stewie guy he is right
my mother and i got a stomach ache from this place

i ate at lucia pizza in main street and xtra cheese pizza in northern blvd flushing
no stomach aches
My parents and I are gluten sensitive and lactose intolerance