Rate and write a Review for Pep Boys Auto Parts & Service
Reviews to Pep Boys Auto Parts & Service
There very nice people are listed to everything we had to say. Helped us get the right parts
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They always have what I need. The staff is always very helpful.
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This is the one car place in NJ I depend on for my car. The staff is patient and are all super cool if you get to know them. All the car guys know their stuff, are never trying to pull anything funny and they finally got WIFI so the wait is a breeze!
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Worst Service, even worse customer service.
Bought parts online and called store before ordering for price on installation.
Guy asked for year/make/model and quotes a price of $15.
Called and confirmed price from new person in service before going for pickup.
When paid for parts and went for installation in Service department, the price was $66 !!!
4-times over the quoted price.
Guy says someone made a mistake - BS. They just harrassed the customer and wasted my time.
I would NEVER get anything serviced at this location.
They just lost a a customer.
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I asked for wheel alignment. They tried to charge me for the evaluation by saying that my car might have suspension problem which really is bogus. The guys just want to rip off people to spend on women on their weekend parties. Why should I pay for their fun? I went to Pepboys in Texas and it was a opposite experience.
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