Pep Boys Auto Parts & Service

Worst Pep Boys. Managers unprofessional not going to help you. I tried to price match the product at another location no problem with this location the manager was rude. He did not want to help.

I needed my front left wheel bearings changed. I got three different quotes before I came here. The quotes I received were from 250 to 300. I approached the woman at the desk, explained clearly what I needed, as to not confuse anything. She quoted me a price she said was on her screen of 650. I asked her to repeat and she said it again. Needless to say, I went with the general consensus that that was way too much. I got it done for 282 somewhere else. My point is, how is it double in Pep Boys for the same doggone job as multiple establishments in Queens?

I went to this pep boys twice and i purchased a couple items this pepboys employes are unhelpful this place look like a self service gas station non of the workers in this place is interested to help or answer a single question i needed a coolant antifreeze i took one left it on the counter and i asked counter lady keep this im going to find a filter wrench for my car help me if u have it she told me to go to the next counter to the next lady when i aske this other lady to help me to find the correct wrench she said i dont know check in the back i was forget it i went back to the counter where i left my antifreeze to pay for it she moved my antifreeze back all the way to the back of the store when i asked her why u didnt keep it for me she said go get one from the same place . I think pep boys need to train their employees in this specific location how to help customers and how to be nice to customers its not worth of half star .