Demand a tour, and be unpleasantly surprised. I don't understand how people could have posted such positive reviews, if they had ever looked to see where their dogs were being kept.
I took my pup to Paws today for the first time for their 6-hour day care, and asked the very nice employee if I could see where my dog would be spending her time. I was taken down to what seemed to be the basement level of the building (no windows), to a maze-like area filled with little, closet-like rooms in which the dogs were being kept. There were no open play areas.
My dog's room was TINY and dark, smaller than my closet, with another dog's mess on the floor that had not been cleaned up. If she had been left all alone there, she would have been miserable - and if another dog had joined her, there would have been no room for them to play, and no one to monitor them.
I told the employee that I was picturing a bigger space, in which many dogs would be playing, so he took me to a slightly larger (but just as dark) room in which 4 or 5 big dogs were laying, looking uncomfortable and depressed.
I know that Paws is proudly cage-free, but I would never pay for my dog to be kept in one of those tiny, dark, dirty rooms. It bordered on inhumane. If you bring your dog there, please insist on seeing where he or she will be spending their time, to judge for yourself.
I walked right out, and said that Paws was not the place for me. My dog could not have raced out of there faster.
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