Passione Della Cucina

Takes 3 calls at 10min.
A pice to make a reservation managers can be incredibly short tempered and most of all for the prices youd think youd get quality the tomatoe sauce tastes bland at best an the veal was gummy and my clams arreganata was ice cold to go here is like going to olive garden except twice as expensive . And i even ordered an italian ice and it tasted like freezer burn not to easy to messup an italian ice but they managed it and im still not 100% but i think i got sick from from a buffalo slice lookng back should have known a slice that was sittin out for a few hours with bleu cheese on it isnt the smartest thing to do will never go there again

Good service, good atmosphere, good portions, but not the most amazing Italian food I've had.

RE: Manager Charlie is Obnoxious !!!

Will not be back thanks to Manager Charlie !
Went to Passione last night for a surprise belated birthday dinner from a friend and she asked waitress to bring a certain dessert (on menu) since it my my birthday w/o my knowing instead they brought out a cheesecake & sang happy birthday. When my friend realized it was not complimentary she told the waitress that was not what she ordered which was true. Waitress asked her what was the dessert she ordered & she said she never heard of it (shouldn't your server know what is on menu) Manager CHARLIE came over & he took back cheesecake & asked what my friend ordered & then he actually came across room & back to table & returned the same cheesecake to our table & said if that was not what you ordered why did you eat it. We said just take it away & waitress then wrapped it up & left on table.
He followed us out of restaurant and pursued this and told us to never come back.
I have never encountered just terrible customer service or such rudeness from a manager. You can be sure neither of us will be be back. Too bad since food is pretty good.

My family and I decided to dine here last night for a special mothers day dinner. The whole experience from beginning to end was a nightmare. We had reservations at 6:30 while we didn't get seated until 7:00 and we were told if we don't like that table that is fine, but we would have to wait for another and they did not know how long it was be. Being an owner, running an establishment i would say that excuse is poor and uncalled for. Making your customers happy should be the number one priority because if it was not for us, you would not be in business. The attitudes and cockiness if the owners and staff was uncalled for and we were very unhappy.

the waiter came by to take our drink order, when we said we would all like a glass of water, it took him an additional 25 minutes to show back up with the glasses, why they aren't on the table already was beyond me? The bread basket came out after 30 minutes, with 4 pieces of bread, when we were 6 people. We had to ask 3 additional times for additional bread that took another 15 minutes, and finally the bread was brought out.

We than ordered our main courses, and while asking questions to the waiter was very rude and was annoyed like he was doing us a favor. The clock was ticking after 50 minutes our entrees were still NOT out. we had to speak with the owner again and explained that with customers pregnant and diabetic that was totally unacceptable, unacceptable even for a normal customer. We were ready to leave if our food did not come out, but decided to give it 5 more minutes. Half of my family had issues with their food as it was cold, burnt or didn't taste right. The service here sucked, the food was terrible and we will NEVER be returning again.

no complaints... It seems like they try to be a bit more high end then they actually are... but food is good and consistent .. delicious bread and fantastic Olive Oil on the table. Nice atmosphere and friendly staff.. have been here a few times and always enjoyed my meal-- and even without a reservation it is easy to get a table, it is a big place