Passaic Valley Water Commission

This is a monopoly.

Good
Over the phone at least.

They're a bunch of f@!%!*g scumbags. They sneak in a few extra cents every billing cycle so you don't notice. It's in the balance forward column. When you call they tell you it's interest from your last bill even though I paid well in advance of the due date and the check had cleared. The best part about these f@!%!*g a@!%!**s is when I moved and cancelled my service they billed me a $40.00 final meter reading fee. When I called and told them they read the meter on the due date and did not even make a special trip they told me it was company policy. So I told them it was my policy not to pay a bunch of low life f@!%!*g thieves. Then these a@!%!**s went on to tell me if I did not pay they would turn off the new customers water and then bill them. I told them to "go for it" I'd like to see you try that b@!%!**t. But it gets worse. There is not a single state agency I could find that has jurisdiction over these m@!%!**#~@#!g pieces of s@!t. Not the useless BPU, consumer affairs or even the governor's office. I still have not paid and I'm not going to. They can all go f@!k their mother up the a@s and ask her how it feels to be f@!%!d that way.

I missed a payment, and they billed me $40 for "doorknob" service which I understood to mean they had to put a special notice on my doorknob to indicate I had been late. Okay, that was strange. Stranger still -- they MAILED the doorknob thingie to me to put on myself -- and still billed me for it!

Ughhhh if u can pay over the phone or leave it in the drop box you're better off! They never have more than one person at the window. So be ready for a long wait! They have a drop box for comments...yet no pen and paper to leave one!