I forgot my 2 bags at this location, however, an employee at the front desk assured me that he would leave my 2 bags under the counter, this same employee left a message for me. However, when his shift was done, my bags went missing .The manager whose named Frank had it in his office all along, as he stated "I tried calling you several times but had the wrong number." However, Frank had my information because I parked my car there prior to this matter occurring and that information stays in the system. It took 7 days to hear back from Frank. I got all my belongings back, however, I could tell my bags were poorly treated! Also, they have cameras they should be able to effectively and efficiently track who goes in and out the site. Unfortunately, assumption and excuses were made.
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