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Reviews to Panera Bread
ive been coming here for awhile and the service is always quick, also their coffees always fresh!
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Geo F
Reviewed December 21, 2015 20:26
- Terrible #1284
If you want Panera and can travel to another location, go to the other location. I have complained to management already about this place, but they really don't care. Food orders always wrong. Miserable staff for the most part. It is a new place, so I chalked errors up to that. But it has been open long enough. And as a final straw, this morning they sold me a day-old bagel. For full price. Just shameless. Why is the manager still in place here?
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Terrible customer service. They don't care about the customer. I orders rapid order and was told I needed to go to the register and get my soufflé. Why did I bother ordering if I had to wait for it to be packaged anyway. Not a time saver. Another time I ordered a smoothie and a coffee at 7:30am. The place was empty and I was the only one in the drive thru. She took my money then after 7 mins I tapped my horn to get her attention as she and 3 other employees, including the manager were laughing and carrying on . She was very annoyed when she came to the window and told me that the smoothie was being made. I had to wait another 8 or so minutes until I got my smoothie and coffee. What is the sense of a drive thru if you sit in the drive thru for 15 minutes to get a simple order???
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Ordered Sobe noodle bowl with edamame blend. Servers came by with 3 different orders that were not mine, then delivered a noodle bowl with chicken. Had to send it back. After waiting a very long time, and watching Other cusromers who came in after me being served, I had to get up and get my own order which had missing utensils that I had to ask for. Food was good
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Great American cafe. Food is tasty and atmosphere is enjoyable. Prices may be a bit high for most. Very friendly staff.
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