Palisade Behavioral Care Pa

I don't know why others have problems at this place. I haven't. It could also be the way these reviewers are treating people. They sound hostile on here alone. The way you treat people is what you will get in return. I walk in there and from beginning to leaving each time I have no issues. The receptionist Maria is very friendly and Dr Kurien has a very calm demeanor. I think the place is great.

I agree the staff is a little not too friendly to talk to but I really like the attention Dr. Shah provides to their patients. He is understanding and most of all he will give u time, he never rushes like other docs. So I am pretty happy with this facility.

I've been to this doctors office 4 times now and today will be my last. You would think a place that is supposed to help your mental health wouldn't let you leave feeling worse than when you walked in. The girl at the front desk asked me if I had my copay in cash which I never have a problem with before but today I didn't get a chance to visit the ATM prior to my appointment. I told her I would need to go to an ATM and withdraw the money and she told me to go outside and get it now. She didn't ask me she TOLD me. I'm not a child I'm an adult and a patient I should not have to feel like I'm being bossed around which I did. They basically make you feel like all they care about is the money not the patient. She asked me repeatedly if I was going to the ATM to get the money. I said I would once I was done finishing the paperwork. I don't have a balance on my account I always pay when I visit I don't understand why she felt the need to bully me
into going to the ATM RIGHT NOW. Most doctors offices will mail the bill.

As if that wasn't enough, Dr. Abby Kurien also was rude to me as well. I had the impression they had the documents I needed to return to work and was there to have them filled out. Turns out my employer only faxed over a single document. Dr. Kurien told me I needed to, "Get my stuff together and be more prepared." Another staff member treating me like a child not a patient. I don't understand how the office staff and the doctor think it's acceptable to treat their patients like this. They all suffer from a superiority complex. Never returning here again.

The doctors at this health service provider are good, most are young, but seem good at their jobs. However, the front office receptionist is rude. I have never encountered someone with the attitude she has at a doctor's office. Eventually, my interactions with her became too much to deal with. I had to find another provider. It is a shame when what could be an excellent service is ruined by one bad apple, but this woman clearly does not understand how to handle people at all.