Packard Café & Grill

Great service and quality food

Food is great, fresh, and quick to go products available. Smoothies are excellent. Fresh service and food on new orders.

Breakfast and food options are pretty good, lot's of healthy food options as well. Staff is pretty friendly and service is prompt..

Girls behind the counter were not so bright, went in and told the cook I'll take the $4.95 omelette special that comes with home fries, one main meat choice and 3 vegetable choices to go into the omelette, just as the sign says that is hung on the glass salad bar window. He knew exactly what I wanted, especially since I motioned toward the sign when I gave my order. The cashier is right there, next to the kitchen (small place) and I walked up to the cashier and told her I was having the omelette special and a small cup of coffee. She must have been new because she hesitated, and the girl behind her turned to us and quoted a dollar for the small cup of coffee. She punched a bunch of buttons on the register and said "that will be $10.06"
I said, "woh, wait, I got the special," and walked a step back over to the sign and pointed out what I got. She looked at the sign and obviously could not read it or understand it and so she became bewildered and started rambling in broken spanish/english, kept pointing at the boards above the stove and I said "wait, look here it says $4.95 for the omelette special I got," with the cook now watching and nodding in agreement with me.
She became even more frustrated and the rambling in incoherent spanish/english kept going on and on, and the other three girls just stood there with the same confused expression on their faces.
(too many girls behind the counter for a weekend afternoon, this guy who owns the place is losing money with four girls too many on staff or knows they're incompetent and needs that many to do the thinking of just two)
I ended up paying the $10.06, thinking I'll just take it up with the management later. I walked over to the sign and snapped a picture of it with my phone, and caught the girls all getting very nervous when I did that and started speaking nervously among themselves in huddle. I then asked for a receipt and the girls said "oh we don't give receipts..."
What does that tell you right there?
I'd be glad to take this posting down if the manager does correct the situation for me please.
I posted the picture and this review also on Yelp and a few other sites.

Friendly staff, esp for this area. Foods better than youd expect. When i ordered a side of bacon, they gave me a plate! They even made a custom smoothie for me.

Only way this place could be better is by offering pasture raised / grass fed meat and eggs