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Reviews to P.C. Richard & Son
Went to the Union location to look for a microwave. I walked up and down the aisle for about 10 minutes looking at the selection with no one asking me if I needed help until a young man walked past me. At that point I was waiting for him to say hello and ask if I needed help. Instead of saying hello he leaned on a dolly and played with his phone completely ignoring me. At this point I just walked out. There are plenty of stores on Rt 22 that are more than willing to be friendly and helpful.
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I purchased a dryer the other day and my salesman, Sameer, was polite, knowledgeable, and very helpful. His professionalism made him a pleasure to work with. Stop by and see him and say Paris sent you!
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Great Customer service!!! I was looking for a specific compact fridge which they didn't have in stock at the time. Salesman Jason was able to find it and have it delivered to the store for me. I ordered the fridge on a Saturday and store Manager Rob. G assured me that it would be there the by Monday.. I received my fridge as promised. That's what I call customer service !!!
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two young men delivered and installed refrigerator today. I do not know their names. They were very knowledgeable, polite and efficient. They are a credit to your company.
Bert Model
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Great Service!
I bought a new smart TV and sound system. As usual it was not easy to set up and use all the functions. I received phone and in-home support to optimize and utilize all the features I wanted. P.C. Richards staff (Jonathan) was professional and knowledgeable.
He went above and beyond to give me technical training on how to use all the great features of the products I purchased.
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