One Stop Bedrooms Inc.

We recently bought an entire bedroom set through one stop bedrooms. It took over a month to get delivered (which, okay, I understand I bought furniture online, and it may take awhile). When it was finally delivered, four out of seven pieces were broken. We also received pieces of another order while pieces from our order were missing. The deliveries for that day had been combined, and we did not receive what was missing from our order for another 4 or 5 days. Once we finally got all of our pieces, we contacted one stop bedrooms to inform them of the broken parts. They said they would send a technician out to repair them (three out of the four broken parts are beyond repair). After three weeks, we contacted them again saying no one has shown up with the replacement parts. We received an email reply rather quickly saying that the parts were delayed and they put a rush on them. Five weeks after we finally received our original order, we received replacements parts for only one of the broken pieces. Currently trying to figure out where the rest of our repair parts are. I posted this review on another website, only to have One Stop Bedrooms flag it, saying they needed my order number to check on it. If I did not respond to them within 72 hours, my review would be taken down. Do not believe overall ratings you see for this company; they are most likely manipulated. Will never do business with them again. Absolutely terrible experience.

Best price around on furniture on any web site or in-store sale and free shipping. what is better than that. Also good quality furniture

With my order here are the series of events that occurred:
1- On July 18 the delivery party called and said that my order was on hold because of some reason, I called in to clarify and found it was an error on their side and was rectified and I should expect a call from the delivery/assembly company within an hour: (Which I never did)
2- On July 19: I still did not hear anything from the delivery/assembly company until late morning so I called them and was THEN informed that the delivery is scheduled anytime within 3-7pm. I had to leave work and be home without prior notice!
3-The delivery/assembly person came in and started the assembly and left abruptly in midst and said this assembly needs skilled labor and they cannot do it.
4- We found that the bed panel was chipped (during assembly) or came in chipped at 3 places. When we showed the chipped panel to the workers, they said that they will mention this on the report - and they did.
5- Dresser/side table etc was not assembled, not even unpacked.
6- They dragged the boxes on the carpet- making it dirty.
7- My bedroom was a mess, and they asked us to sleep in some other bedroom. They left everything as is.
When we called the service helpline and demanded our money back, The tone of the service person was very rude (literally shouting)
Don't expect from this company, they will sent some highly unprofessional people to your home, who are telling us to shut up, and have sales people who YELL at customers.

The worst service ever my sister in-law ordered living room set from this company in the color of grey they sent her brown. The set came is boxes we has to put together ourselves. Customer service is horrible the management refuses to get on the phone to resolve customers problems. I would not recommend anyone getting anything from this company.

Customer service is nonexistent and furniture delivery is guaranteed to be significantly delayed. I do not recommend this company.