On The Move USA, Inc.

Wow i cant say enough. About the gentle men that were here today Frank and his assistant were wonderful treated my customer so great did an awesome job at packing ..i would def give info to more customer to use them ,Thank you for all your hard work God Bless

Horrendous experience with On The Move USA movement coordinator Frank Rivera and Naomi in the office. After assurances that the men would be there to move us at 1pm at the latest, multiple frantic phone calls later resulted in movers appearing 2 1/2 hours late...on a Friday afternoon in NYC area. Absurd level of stress. Frank Rivera said he was heading over to make it right because he failed to put us on the dispatch list and had dismissed all the men at noon, he never showed. He never called me back. I initiated ever call, email and text trying to resolve the situation. WOULD NOT RECOMMEND. Have informed concierge staff at apartment complex to also not recumbent and toss their business cards out.