O'Neill Plumbing & Heating

Use them since 1997 as Gelman Plumbers. they were always helpful. Since it moved to O'Neil from Gelman the service has definitely went downhill. So while I like the individual plumbers, the service went from being on time to a few missed calls. My last call they did not show up on time and did not call. I make a call and after getting a second appointment that they did not make and me wasting a whole day waiting, I finally moved on to another plumber because I could not wait anymore for broken appointments. Hence it's okay.

I had previously used gelman and sons in south orange. Oneil apparently bought the business from Gelman about 12 years ago when I spoke with him on the phone. We arranged for him to repair a toliet as well as a couple other projects. after calling to confirm in the morning the day of, he never showed for the appointment. I called him and left a message, assuming something happened on another job. I never got a call back. Apparently I found only 1 other review on yelp, and it also mentioned not coming back to finish a job. At least this was only a no show.If I get a call back, will update the review