Rate and write a Review for No. 1 Great Wall
Reviews to No. 1 Great Wall
I ordered from this place a lot, they were pretty consistent. They had issues with delivery, the guy never wanted to come upstairs, I live in a nice neighborhood, everybody else always comes up but the delivery guy would always call me to come downstairs. Whatever wasn't a big deal. The food was good and quick. I don't know what happened today but the food was late and rancid. The pork egg rolls had to have been fried like 4 times, so tough and not tasty. I ordered chicken and broccoli as well and the rice and sauce was fine. But the chicken was slimy and smelled like sulfur. That's disgusting. It tasted sour. I can't believe I paid for spoiled food. Never ever ordering from here.
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Food is great but customer service is horrendous.
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We have ordered from them numerous times before. The food is fantastic but this last time was horrendous. It is located 10 blocks from us. My husband ordered two meals and a soup (by the numbers listed on the menu). I was there when he ordered and heard him. The food delivered, one meal had all the sauce drained out and all over the bottom of the bag and there was NO soup, they sent a meal instead. when my husband called they argued with him that he didn't order soup and said they were too busy to provide us the soup we had ordered. They didn't offer to provide credit for the incorrect meal charge and proceeded to HANG UP on my husband when he said he wouldn't order from them again if they can't fix this mess up. As a side note, I'm pregnant wasn't feeling well and just wanted to eat soup. I went to bed hungry and crying because they were so obnoxious and nasty. We will NEVER order from them again.
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Good food, service and friendly place.
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