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Reviews to NJ Puppy Store
Hello All,
I bought a yorkie from the store on MArch 25 2015. It was a last minute deal and the store stayed open for me an extra half hour because I was stuck in traffic. To stay open like that was GREAT SERVICE would you stay at work later then you have to ???
The yorkie is gorgeous and great health.... I have friends that have yorkies and each of them said mine was the cutest and healthiest puppy they saw ! He is a wonderful dog sleeps the whole night and is already housebroken ! This stores puppies are GREAT !! I know dogs and this place is by far the best SEVICE
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Great service, great selection. They also have grooming which was really nice because my other dog needed a haircut badly. Overall great experience and would definitely use their services again!
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I have spent some time consulting with the owner about her policies and trying to control diseases in her pets and find her to be very knowledgeable, passionate, and compassionate about trying to maintain healthy puppies. I think some of the comments that are made by some of these reviews are naïve about what is in the industry number one, but more so, in the danger of introducing disease as people come into shop. I am also a breeder but more importantly a veterinarian and I will tell you that NO ONE is allowed to touch my puppies until they are paid for and walking out the door. WHY? I watch litter after litter get parvo and kennel cough because breeders don't understand the potential risks involved. Many of these puppies die or the breeder is faced with astronomical bills they can't afford. With the offending party walking away with no responsibility for what they have done even though they are responsible for the death of puppies. Instead of writing negative comments about not being able to touch the puppies we should be praising the policy. Personally I have a lot more of a problem when I walk into a pet store that have the puppies out so everyone can touch them. Often those diseases take several days to really manifest themselves so you don't know you have a sick puppy until later when you are already deeply in love. I wish everyone was as passionate about taking care of the pets in their care!
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If I could have selected no stars or negative stars I would have. The woman (AH) that owns this "boutique" puppy store is completely clueless in how to speak to customers. Yes, I completely understand the need to keep the puppies healthy and the no touch policy without assistance is quite reasonable, but how you choose to enforce these rules on children speaks to the quality of the person. AH (perfect initials), you need to learn how to be kinder and gentler in your communicating with those people who walk through your doors. These people are not customers until they purchase something. I can tell you with utmost certainty, you have personally alienated many of these potential "customers". Do you know your what reputation is? It's horrible. Most of your neighbors tell folks to avoid your store because...and I quote: "...you are a complete AH". Sorry to call names, but this is exactly how you were described to me by many that have walked through your doors. You can attempt to sugar coat your methods in your replies on this site, but unfortunately, unless you change your attitude, I'm afraid that beyond these many negative reviews, your ugly attitude alone will eventually cause your business to fail. I hope you take this particular review to heart and work on how you speak to people and raise your ability to show kindness rather than extreme rudeness. Good luck with that. In summary, for anyone looking to purchase a puppy, I recommend that you steer clear of this place.
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I bought a puppy from this store last week. I was not happy with the gentlemen I bought her from, but Sasha (the owner) was amazing. My puppy was under the weather when I bought her. Thankfully Sashas partnership with The Demarest Vet my puppy received excellent care and bounced back to her happy self in a flash. Sasha was great with reassuring and comforting me when I was nervous and even called a week later to make sure my puppy was doing better. :)
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