Nissan City

Great experience from every staff member in Nissan City. I high recommend this dealership. Thank you, Ozzie, Steven, Brian, Debbie, Jon, JC, Dave and everyone else who assisted me in making this is memorable experience.

I would never recommend Nissan City to anyone! I walked ready to purchase a car! How many times you does anyone get a customer ready to purchase something ? Barley, usually it's to just browse and see what's peeks their interest. The finance manager, David Stalvey is by the far worst individual ever. From the every beginning he didn't want to help me! "He was too busy" and greet and approach was the worst experience! If he doesn't care about customers why does he even work their? And Right off the back said I was denied being Stereotype! I took my business else where and got the car I wanted! David Stalvey, your customer experience is beyond poor. WORST EXPERIENCE

Completely OVER this place. They pride themselves on service but the receptionist is a total MORON who doesn't know anything and makes you do circles before giving you any information, and even then it's incorrect. I have had problems with her twice because oh her inaccuracy to perform a simple job. Not only that, they get WAY too personal and invite themselves into your personal life without wanting them to. I had no idea one place could be so completely frustrating.

This dealership is the shadiest dealership I have ever had to work with. I used to work for nissan before and from my experience this dealership is pretty bad, I was doing the deal over the phone because i am in the military and they are roughly 300 miles away from my location, they made me put a $1000 deposit just for them to try and get an approval from the banks and only gave me 72 hours to make a decision or they keep my deposit. after i gave them my deposit then i gave them my info and my wife's info to run our credit to see what kind of APR we can get approved for. But since I bank with USAA I also tried to get a pre-approval with them. towards the end they counter offered a lower rate from nmac to beat the APR i got from USAA, so I told my salesman Jonathan on tuesday that i would go with their financing instead since it is lower. I told them from the very beginning that my wife is due in 2-3 weeks and that I would have to use a power of attorney since my wife is not allowed to travel anymore. They told me that I would either have to take my wife on a 5 hour drive to their dealership or just take my wife of the deal, I told them that taking my wife off the deal is not an option because she needs to be on the registration of the vehicle in case i get deployed(which I am in 3 months) so she have rights to do what needs to be done while I am away. They came up with a solution to overnight a contract and have it notarized so she can still be on the registration, but they waited 2 DAYS!!! before they sent out the paperwork and now it didn't make it to me on time to get it notarized. and now my plan on picking up the vehicle on sunday is out the window. the options they gave me was 1. refund the deposit 2. take her off the loan so i can still pick up the vehicle on sunday 3. reschedule a different pick up date. the problem with all these options is all of them doesn't help me with my situation at all. I gave them a commitment by giving me and my wife's information to run our credit and a $1000 deposit. so I came up with another solution, I told them that I would sign the contract thought them under just me as a back up financing but i would give them a check through USAA for the loan and they said no because they would have to wait 3 days for the USAA check to clear. Basically this dealership was the worst experienced I have ever had and this is coming from someone that used to sell nissan for a living.

The buying experience at Nissan city, especially, the courteousness and professionalism exhibited by Luis, was excellent. I called from the dealer at New Rochelle with whom I had a horrible experience. In 30 minutes I got my 2015 Rogue with not much haggling. I picked up the car next day. Thanks Luis.