After my first appointment I did a follow up the following week only to find out that the doctor was not going to be there after waiting more than 20 minutes. I took the day off for that follow up because the appointment was important to me. All I experienced was lack of professionalism because the doctor is there on specific days of the week and Friday is one of those days, but he was not going to be in that day. This should have been mentioned to me as soon as I checked in, but the woman at the front desk failed to do so.
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