NewYork-Presbyterian/The Allen Hospital

I was a patient at The Spine Hospital in early August. When I arrived the morning of my surgery, I was warmly greeted and directed to the admission area. Once there, I was treated with patience and kindness and directed as to where I had to wait until being called in to prepare for surgery. Once, the medical staff had prepared me, my family was allowed to remain with me. They were treated with respect and were reassured that all would be well. While in surgery, my family were taken to a beautiful waiting room and provided with foods, snacks and beverages. My wife was kept informed of my progress in the operating room via her cell phone. It was not a text, but rather the nurse and the doctor. The nursing staff, in the recovery room and on the floor was outstanding. They were there when I needed them to assist me or answer any question. The discharge procedure was quick and efficient. This hospital transformed a frightening experience into a reassuring, comforting time. I have nothing but praise for The Allen Hospital - The Spine Hospital. My praise to Dr. Riew , the anesthesiologist, and the staff.