Con artists in Pavonia/Newport Jersey City
I went to see Dr. Frank DeRienzo for a routine eye exam. Since I knew these type of businesses like to offer services not covered by the insurance from the very beginning I refused to all additional services offered. I kept saying no thanks, no thanks eye exam only.
The main reason why I refused additional services and requested eye exam only its because I am being covered through my husband insurance and the coverage is "vision and dental only".
Due to time constrain, I was told to return in a couple of days to complete the procedure
So I did . They dilated my eye pupils & test was completed
I received a bill from Dr. Frank DeRienzo for a glaucoma test, I never asked for. The bill is $590.
I called on several occasions to dispute charges and I was told that I was "properly educated on the nature of the test offered and return on her own will"
What I noticed very strange is that when I provided my husband metlife vision number. I was told that its not enough. that they needed to make a copy of my husband medical insurance.
The staff is very arrogant & interested in selling you the more expensive glasses and services you don’t need.
There are two ladies in particular Ms. Kim and another Asian (Philippine) lady responsible for processing insurances. They treated me very unprofessionally .
I just checked on line this business review and all complaints are the same. Overcharge, dishonest, asking for medical insurance card in addition to vision coverage
Please don’t go to Newport Vision in Pavonia/Newport. Stay away from Dr. Frank DeRienzo . He is a simple optometrist. Go to a real doctor (Ophthalmologist)