New York Lighting

Customer service was responsive. The products I purchase were from bigger name manufacturers so quality was no issue. They do brag about FREE Returns and NO Restocking Fees but beware. When you "CALL US FOR BEST PRICE" as the website prominently displays, you will get a better price BUT you better look at the Returns policy (Item#3). That special discount renders your purchase non-returnable. I would purchase from them again but make sure I knew I wanted what I ordered.

For the past 4 years if so I have purchased all the new lighting for my home renovation projects from Lighting New York. Their customer service has always been outstanding -something very rare these days. The free shipping and return policy is the best. I have had to return a few items and they make the process easy. One time a vanity light had a scratch which we discovered upon opening the package. LNY sent me a replacement which I received in 2 days. Their pricing is excellent and I am able to purchase top quality fixtures and a fraction of the price of a lighting store. Call the toll free number and work with a representative to negotiate the best price. LNY is a win-win in my home renovation tool box.