New York Hearing Center

My 92 y.o. father purchased a hearing aid from the NY Hearing Center and subsequently damaged it when he dropped it in water. Dr. Feng spoke with the vendor to extend the warranty on the device, sent it off for repair, and left it with her highly competent staff when the repair was completed for me to pick up at my convenience. What excellent service!

I also discussed the pros and cons of getting my father a backup device, in case he misplaces or damages his hearing aid in the future. Dr. Feng wisely recommended getting a similar device that takes the same type battery and fits in the same ear, to avoid confusion. The backup device looks just like the primary one and was much less expensive, as it was a simpler model. Dad doesn't know the difference and I feel much relief knowing that he has another device should his primary hearing aid be temporarily unavailable.

My father no longer travels well, so I find it hard to take him to regular appointments with other doctors. But we will always find a way to see Dr. Feng on Mott St. because of the great experience we've had there over the past few years.

My grandmother is a patient at New York Hearing Center and I have been nothing but pleased with their service. Everyone is polite, helpful, and accommodating. We haven't had long wait times and the staff is very knowledgeable. My grandmother went from hearing almost nothing to being able to participate in conversations again. Highly recommended.

Dr. Kathy Feng is a wonderful, informative and patient audiologist. My father initially got his first hearing aid from Dr. Winnie Feng, who was also great. We’ve been to several audiologists and were not completely satisfied with our experiences enough to make a purchase. Both Dr. Winnie Feng and Dr. Kathy Feng tested my father to see what type of hearing aid best fits him. We started by purchasing one hearing aid for one side to see how it worked. Even since my father had the initial hearing aid, he’s been able to hear much better and we were so satisfied that we decided to go for the other side of the hearing aid to make a complete set for both sides of my father’s ear. Now, my father can listen to many things much better than the past. I am highly satisfied with Dr. Kathy Feng’s care who has from time to time showed compassionate interest in healing her patients. I would definitely recommend her in the future to anyone that is interested in purchasing a hearing aid. (Five Stars*****)

I had the privilege of dealing with Drs. Kathy Feng and Winnie Feng. Utmost professional and personable. My father and mother are quite satisfied their hearing aids and I would highly recommend New York Hearing Center.

Bad ear infection, Good doctors. a week of antibiotics later i was cured!