New York County Clerk

I also called the Authentication office/NYC County Clerk's office and the lady Karen was rude and disrespectful. Yelling and interrupting me every time I was answering her question. I asked to speak to someone else. She said I'm the only one that handles this. Continued talking and talking over me like shes on her personal phone talking to a man she hooked up with.

I then asked for her name and her supervisors name. She said a supervisor is not available when I didnt ask to speak to one yet. I ask for the name. She put me on hold and continued to ignore my request to go talk to a supervisor that she said is not available. Gets back on the phone after a 8 mins to ask me for my last name so her supervisor can call me back. Still refusing to give me the name of her supervisor. She kept demanding my last and ignoring my request for a supervisors name and then hung up the phone on me.

Karen is a public servant and needs to be reminded who she works for. She needs to be fired for being unprofessional and refusing to provide the name of her supervisor after her misconduct. I pretty sure this is not the first time of her conduct and it won't be the last. Look at the other reviews on New York County Clerk.

Worst customer service! I wish there was an option for no stars. The woman in the authentication records office was rude and mean! She talked over me when I was asking questions. She raised her voice and told me the hours of service several times and that wasn't one of my questions. She yelled and told me that she already answered my questions and I'm making this harder than it needs to be. I am shocked that someone that unprofessional and down right rude can work in an office where people need answers and guidance. It's obvious she could care less about helping people. I had to contact the county clerk in 3 other states about the same questions. All 3 of the other states county clerk offices were helpful and the phone call was easy. There was no reason for that kind of interaction with the NY county clerk office.

I saw the previous reviews and was worried... I called to check on my jury duty selection and it was very easy to change it. The lady who helped me was very friendly and helpful. Maybe my experience was unique, but it was a pleasure to speak to them.

Worst customer service ever. If they ever answer the phone you end up getting the nastiest people I have ever encountered in my whole life. Horrible attitudes and they speak over you while you ask the simplest of questions. They are not friendly or helpful and practically scream at you down the phone. They shouldn't have jobs. The major should look into why the service is the way it is. Nobody deserves to be treated like this when we pay such high taxes. These nasty people's wages are getting paid by us. How dare they act so high and mighty. Nasty nasty NASTY. Shame on our city for allowing people like this is be employed.

Worst customer service ever. I have called a couple of times to see if I could get help from another person since I told the lady who I was speaking with to put on somebody else that could really help me and she didn't want too. But it is always the same lady who responds. And she is very rude. I tried to tell her to be nicer with the customers since that is what she is there for, to help us. And started laughing and repeating their schedule and talking like in slow motion or something. Never had this bad of an experience. Who ever is in charge needs to see the reviews and do something about it.